
When this happens...
New Gift Card Created
New Customer Created
New Promotion
Customer Deleted
Gift Card activated
Gift Card Deactivated
Customer Tagged
New Price Is Created
New Customer Metadata Updated
New Promotion Created
Promotion Tagged
Gift Cards Tagged
Gift Card Deleted
Bundles Tagged
Imports Created
Skus Tagged
Free Shipping Promotions Created
Free Gift Promotions Created
Free Gift Promotions Tagged
Fixed Price Promotions Created
Fixed Amount Promotions Created
Fixed Amount Promotions Tagged
External Promotion Created
External Promotions Tagged
Percentage Discount Promotions Created
Percentage Discount Promotions Tagged
Buy_X_Pay_Y_ Promotions Created
Buy_x_pay_y_Promotions Tagged
Customer Address Created
Customer Address Deleted

Automatically do this!
Update a Segment
Create Segment
Unpublish a Flow
Publish a Flow
Update a Group Profile
Update a User Profile
Track User Event
List Flows
List Segments
List Tags
List Jobs
List Pins
List Mobile Experiences
List Launchpads
List Banners
List Checklists
Publish Checklist
Publish Banners
Unpublish a Checklist
Unpublish Banner
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger's when new gift card created.
Runs when a new customer is created in Commerce Layer.
Trigger's when new promotion is created.
Trigger's when a customer is deleted.
Trigger's when gift card is activated.
Trigger's when gift card is deactivated.
Action is the task that follows automatically within your Commerce Layer integrations.
Create a customer group for pricing, discounts, and segmentation.
Create a new customer.
Delete a customer by id.
Update an existing customer group.
create price list.
Create a new shipping category.

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To start, connect both your Commerce Layer and Appcues accounts to viaSocket. Once connected, you can set up a workflow where an event in Commerce Layer triggers actions in Appcues (or vice versa).
Absolutely. You can customize how Commerce Layer data is recorded in Appcues. This includes choosing which data fields go into which fields of Appcues, setting up custom formats, and filtering out unwanted information.
The data sync between Commerce Layer and Appcues typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Commerce Layer and Appcues. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Commerce Layer is a fast, flexible, and highly secure REST API, designed to empower you to create innovative and scalable eCommerce solutions with ease. Ask ChatGPT
Learn MoreAppcues is a powerful user onboarding and product adoption platform offering multi-channel messaging and actionable insights. It integrates in-app experiences, emails, and push notifications, customized to your brand, to create tailored, automated journeys that boost engagement. With no-code user tracking and activity-based triggers, Appcues ensures precise, timely communication. Detailed insights and reporting tools help measure message performance, track trends, and optimize engagement through A/B testing, improving key metrics like activation and retention.
Learn More