Connect Common Room and CallHub to Build Intelligent Automations

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Common Room

When this happens...

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CallHub

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Agent Activated

New Agent Activated

Triggers when an agent activates his account to make calls for call center campaigns in your CallHub account.

New Note Added

New Note Added

Triggers when a new note is added by an agent for any call center campaign in your CallHub account.

New Text Message Received

New Text Message Received

Triggers when you receive a text message for any SMS campaign in your CallHub account.

Transfer Digit Pressed

Transfer Digit Pressed

Triggers when the transfer digit is pressed in a voice broadcast campaign

Request a new Trigger for Common Room

Do thisActions

Action is the task that follows automatically within your Common Room integrations.

Add Activity From Third Party Source

Add Activity From Third Party Source

Adds an activity to a contact in your room.

Add Contact From Third Party Source

Add Contact From Third Party Source

Adds a contact to your room.

List Contact Custom Fields

List Contact Custom Fields

Get all the contact custom fields from Common Room

List Activity Types

List Activity Types

Get allActivity Types from Common Room

List Segments

List Segments

Get all segments from Common Room

List Tags

List Tags

Get all tags from Common Room.

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Frequently Asked Questions

How do I start an integration between Common Room and CallHub?

To start, connect both your Common Room and CallHub accounts to viaSocket. Once connected, you can set up a workflow where an event in Common Room triggers actions in CallHub (or vice versa).

Can we customize how data from Common Room is recorded in CallHub?

Absolutely. You can customize how Common Room data is recorded in CallHub. This includes choosing which data fields go into which fields of CallHub, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Common Room and CallHub?

The data sync between Common Room and CallHub typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Common Room to CallHub?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Common Room and CallHub?

Yes, you can set conditional logic to control the flow of data between Common Room and CallHub. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Common Room

About Common Room

Common Room is a community intelligence platform designed to help organizations understand, engage, and grow their communities. By aggregating data from various community platforms, it provides insights and analytics to enhance community engagement and drive business outcomes.

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CallHub

About CallHub

CallHub is a comprehensive communication platform designed to streamline and enhance your outreach efforts. It offers a suite of tools for voice and SMS broadcasting, call center management, and peer-to-peer texting, making it ideal for businesses, political campaigns, and non-profits looking to engage with their audience effectively.

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