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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Contact
Retrieve contacts created or updated within the specified recent minutes from Constant Contact.
New List
Fetches contact lists created since the last check and returns the most recent lists.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
New Note on Ticket
Triggers when a new note is added to a ticket.
Do thisActions
Action is the task that follows automatically within your Constant Contact integrations.
Add Contact to List
Add a contact to one or more Constant Contact lists and save optional details like name, phone, company, birthday, and anniversary.
Create Contact
Create a Constant Contact contact (or update via sign-up form). Optionally add to lists and set contact details, phone, notes, and custom fields.
Tag Contact
Apply one or more existing tags to selected contacts (select by contact ID or provide email addresses). Optionally exclude contacts and add a short note.
Remove Contact From List
Remove one or more contacts from selected Constant Contact list(s) using Contact IDs or email addresses.
Create Customer
Creates a new customer
Assign Ticket
Assigns a ticket to a specific team member.
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Frequently Asked Questions
To start, connect both your Constant Contact and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Constant Contact triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how Constant Contact data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Constant Contact and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Constant Contact and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Constant Contact
Constant Contact can help grow your business with an email marketing tool that’s affordable, powerful, and easy to use.
Learn MoreAbout Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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