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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Entry
Triggers when a new entry is created in a Contentful space.
Inbound Call Arrives
Runs when inbound call arrives
Text Message Sent
Runs when text message is sent
Outbound Call Ends
Runs when outbound call ends.
Call Routing Completed
Runs when Call Routing is Completed.
Call Modified
Runs when a call is modified.
Do thisActions
Action is the task that follows automatically within your Contentful integrations.
Create Entry
Creates a new entry in a Contentful space.
Publish Entry
Publishes an entry to make it available to the Content Delivery API.
Create Asset
Creates a new asset in a Contentful space.
Publish Asset
Publishes an asset to make it available to the Content Delivery API.
Get Spaces
Get list of all spaces in an organization.
Send Text Message
Sends a text message to a customer's phone number.
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Frequently Asked Questions
To start, connect both your Contentful and CallRail accounts to viaSocket. Once connected, you can set up a workflow where an event in Contentful triggers actions in CallRail (or vice versa).
Absolutely. You can customize how Contentful data is recorded in CallRail. This includes choosing which data fields go into which fields of CallRail, setting up custom formats, and filtering out unwanted information.
The data sync between Contentful and CallRail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Contentful and CallRail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Contentful
Contentful is a content management system (CMS) that allows you to create, manage, and distribute content across multiple platforms. It provides a flexible and scalable solution for managing digital content, making it easy for teams to collaborate and deliver engaging experiences.
Learn MoreAbout CallRail
CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.
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