
When this happens...

Automatically do this!
Enable Integrations or automations with these events of Contextual AI and SnapEngage
Create a new Datastore.
Retrieve a list of Datastores.
Get the details of a given Datastore, including its name, create time, and the list of Agents which are currently configured to use the Datastore.
Reset the give Datastore. This operation is irreversible and it deletes all the documents associated with the datastore.
Delete a given Datastore, including all the documents ingested into it. This operation is irreversible.
Get list of documents in a given Datastore, including document id, name, and ingestion job status.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Contextual AI and SnapEngage accounts to viaSocket. Once connected, you can set up a workflow where an event in Contextual AI triggers actions in SnapEngage (or vice versa).
Absolutely. You can customize how Contextual AI data is recorded in SnapEngage. This includes choosing which data fields go into which fields of SnapEngage, setting up custom formats, and filtering out unwanted information.
The data sync between Contextual AI and SnapEngage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Contextual AI and SnapEngage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Contextual AI is a cutting-edge platform that leverages artificial intelligence to provide context-aware solutions. It helps businesses and developers create applications that understand and respond to the context of user interactions, enhancing user experience and engagement.
Learn MoreSnapEngage is a powerful live chat solution designed to enhance customer engagement and support. It offers businesses the ability to connect with their website visitors in real-time, providing instant assistance and improving customer satisfaction. With features like chatbots, integrations with CRM systems, and analytics, SnapEngage helps businesses streamline their communication processes and boost their customer support capabilities.
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