viasocket
Contextual AI

Contextual AI

Zendesk Support

Zendesk Support

Create integrations between Contextual AI and Zendesk Support

Actions and Triggers

When this happensTriggers

Contextual AI

New Organization

Trigger when new ogranization created

Contextual AI

New User

Triggers when a new user is created.

Contextual AI

New Group

Triggers when a new group is created.

Contextual AI

Updated Ticket

Triggers when an existing ticket is updated.

Contextual AI

New View

Triggers when a new view is created.

Contextual AI

New Ticket

Trigger when new ticket is created.

Do thisActions

Contextual AI

Create Datastore

Create a new Datastore.

Contextual AI

List Datastores

Retrieve a list of Datastores.

Contextual AI

Get Datastore Metadata

Get the details of a given Datastore, including its name, create time, and the list of Agents which are currently configured to use the Datastore.

Contextual AI

Reset Datastore

Reset the give Datastore. This operation is irreversible and it deletes all the documents associated with the datastore.

Contextual AI

Delete Datastore

Delete a given Datastore, including all the documents ingested into it. This operation is irreversible.

Contextual AI

List Documents

Get list of documents in a given Datastore, including document id, name, and ingestion job status.

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Frequently asked questions

  • Is there a limit to the number of apps I can integrate through viaSocket?
  • No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
  • Can I automate complex multi-step workflows across thousands of apps with viaSocket?
  • Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
  • Can I monitor the performance of integrations and troubleshoot issues?
  • Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
  • How does viaSocket ensure the security of data exchanged between integrated apps?
  • Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
Contextual AI

About Contextual AI

Contextual AI is a cutting-edge platform that leverages artificial intelligence to provide context-aware solutions. It helps businesses and developers create applications that understand and respond to the context of user interactions, enhancing user experience and engagement.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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