Connect Conversion Chats and Better Stack to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Conversion Chats
Choose an Action
Automatically do this!
Resolve Incident
Add Incident Comment
Acknowledge Incident
Create Incident
Ready to use Conversion Chats and Better Stack automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Incident Is Updated
Runs when incident is updated
New Comments on an Incident
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Do thisActions
Action is the task that follows automatically within your Conversion Chats integrations.
Send Template Message
Sends WhatsApp message using template.
Create Contacts
Add the contact details into the database and can select the specific group to add contacts in conversion chats.
Update Contacts
Update the contact details into the database and can select the specific group to add contacts in conversion chats.
Resolve Incident
Mark an incident as resolved
Add Incident Comment
Post a comment on an incident
Acknowledge Incident
Acknowledge an incident
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Frequently Asked Questions
To start, connect both your Conversion Chats and Better Stack accounts to viaSocket. Once connected, you can set up a workflow where an event in Conversion Chats triggers actions in Better Stack (or vice versa).
Absolutely. You can customize how Conversion Chats data is recorded in Better Stack. This includes choosing which data fields go into which fields of Better Stack, setting up custom formats, and filtering out unwanted information.
The data sync between Conversion Chats and Better Stack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Conversion Chats and Better Stack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Conversion Chats
Conversion Chats is a platform designed to enhance customer engagement and boost conversion rates through interactive WhatsApp chat solutions. It provides businesses with tools to create personalised chat experiences that can help convert WhatsApp visitors into customers, improve customer support, and increase overall sales.
Learn MoreAbout Better Stack
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
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