
When this happens...

Automatically do this!
Create New Customer
Get Store Profile
Create New Order
Create New Product
Update a Product
Create Discount Coupon
Find Product
Find Order
Get Order Extra Fields
Get App Subscription Status
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new customer is created.
Trigger when a new order is created.
Trigger when a category is updated.
Triggers when a product is updated.
Triggers when a order is updated.
Triggers when an order is deleted.
Action is the task that follows automatically within your Conversion Chats integrations.
Sends WhatsApp message using template.
Add the contact details into the database and can select the specific group to add contacts in conversion chats.
Update the contact details into the database and can select the specific group to add contacts in conversion chats.
Create New Customer
Get existing store profile details
Creates a new order

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Conversion Chats and Ecwid accounts to viaSocket. Once connected, you can set up a workflow where an event in Conversion Chats triggers actions in Ecwid (or vice versa).
Absolutely. You can customize how Conversion Chats data is recorded in Ecwid. This includes choosing which data fields go into which fields of Ecwid, setting up custom formats, and filtering out unwanted information.
The data sync between Conversion Chats and Ecwid typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Conversion Chats and Ecwid. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Conversion Chats is a platform designed to enhance customer engagement and boost conversion rates through interactive WhatsApp chat solutions. It provides businesses with tools to create personalised chat experiences that can help convert WhatsApp visitors into customers, improve customer support, and increase overall sales.
Learn MoreEcwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
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