IntegrationsConversion ChatsHana
Conversion Chats + Hana

Connect Conversion Chats and Hana to Build Intelligent Automations

Choose a Trigger

Conversion Chats

When this happens...

Choose an Action

Hana

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Report Group

New Report Group

Triggers when a new Report Group is created.

New Report Group Message

New Report Group Message

Triggers when a new Report Group Message is added to a particular group.

New Integration Group Space

New Integration Group Space

Triggers when Hana is added to a new group space in Chat.

Request a new Trigger for Conversion Chats

Do thisActions

Action is the task that follows automatically within your Conversion Chats integrations.

Send Template Message

Send Template Message

Sends WhatsApp message using template.

Create Contacts

Create Contacts

Add the contact details into the database and can select the specific group to add contacts in conversion chats.

Update Contacts

Update Contacts

Update the contact details into the database and can select the specific group to add contacts in conversion chats.

Create Google Chat Message

Create Google Chat Message

Hana will create a Google Chat message in the specified space

Create Report Group Message

Create Report Group Message

Creates a report group message in Hana system that you can QnA over later such that Hana acts as your POC.

Generate Completion

Generate Completion

Allows you to generate a completion/reply from Hana based on some input prompt and other parameters. She will automatically consider her memories and other system context to answer your query

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Frequently Asked Questions

How do I start an integration between Conversion Chats and Hana?

To start, connect both your Conversion Chats and Hana accounts to viaSocket. Once connected, you can set up a workflow where an event in Conversion Chats triggers actions in Hana (or vice versa).

Can we customize how data from Conversion Chats is recorded in Hana?

Absolutely. You can customize how Conversion Chats data is recorded in Hana. This includes choosing which data fields go into which fields of Hana, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Conversion Chats and Hana?

The data sync between Conversion Chats and Hana typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Conversion Chats to Hana?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Conversion Chats and Hana?

Yes, you can set conditional logic to control the flow of data between Conversion Chats and Hana. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Conversion Chats

About Conversion Chats

Conversion Chats is a platform designed to enhance customer engagement and boost conversion rates through interactive WhatsApp chat solutions. It provides businesses with tools to create personalised chat experiences that can help convert WhatsApp visitors into customers, improve customer support, and increase overall sales.

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Hana

About Hana

Hana is a comprehensive platform designed to streamline business operations through advanced technology solutions. It offers a range of services that cater to various business needs, enhancing productivity and efficiency.

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