Automate Conversion Chats to Turn WhatsApp Conversations into Sales
Connect Conversion Chats to your CRM, payment tools, and support systems with viaSocket so every WhatsApp lead is captured, followed up, and reported on automatically.
Available Events and Actions
Enable Integrations or automations with these events of Conversion Chats
When this happensTrigger
No trigger available
Do thisActions
Action is the task that follows automatically within your Conversion Chats integrations.
Send Template Message
Sends WhatsApp message using template.
Create Contacts
Add the contact details into the database and can select the specific group to add contacts in conversion chats.
Update Contacts
Update the contact details into the database and can select the specific group to add contacts in conversion chats.
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How to get started with Conversion Chats automations
Automate when something happens in Conversion Chats
Login -> Create new flow -> Select trigger -> Search Conversion Chats -> Choose the trigger from the list
Take action in Conversion Chats when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Conversion Chats -> Choose the action from the list
Trigger
Action
Real-world use cases of Conversion Chats integrations
See how Conversion Chats integrates with popular apps to automate tasks and streamline your workflow.
- Integrate conversionchats with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and conversionchats databases.
- Integrate conversionchats with MySQL to automatically sync records, facilitating seamless data exchange between conversionchats and your SQL databases.
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Frequently Asked Questions
You can automate lead capture into your CRM, follow‑up tasks for sales, WhatsApp updates for orders and bookings, support ticket creation, and reporting. The goal is to remove manual data entry and repetitive follow‑ups around your WhatsApp conversations.
No. viaSocket is built for non‑technical teams. You use simple, step‑by‑step workflows where you choose triggers from Conversion Chats and actions in your other tools, without coding.
viaSocket can use AI to interpret WhatsApp messages, extract intent and key details, score leads, and decide which workflow to trigger. This lets you route conversations, personalise follow‑ups, and prioritise sales efforts automatically.
You can connect popular CRMs, email and SMS tools, eCommerce and payment platforms, helpdesks, and spreadsheet or reporting tools. viaSocket sits in the middle so data moves automatically between Conversion Chats and the rest of your stack.
Teams typically see faster response times, fewer missed leads, more consistent follow‑ups, clearer reporting on WhatsApp performance, and ultimately higher conversion rates from conversations to paying customers.
About Conversion Chats
Conversion Chats is a platform designed to enhance customer engagement and boost conversion rates through interactive WhatsApp chat solutions. It provides businesses with tools to create personalised chat experiences that can help convert WhatsApp visitors into customers, improve customer support, and increase overall sales.
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About viaSocket
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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