Integrate Conversion Chats with zenduty to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Template Message via Conversion Chats when New Incident Created in Zenduty
Create Contacts in Conversion Chats when New Incident Created in Zenduty
Update Contacts in Conversion Chats when New Incident Created in Zenduty
Send Template Message via Conversion Chats when New User Added in Zenduty
Create Contacts in Conversion Chats when New User Added in Zenduty
Start from a real workflow other teams are already running.
Conversion Chats
When this happens...
zenduty
Automatically do this!
Create Incident
Create Team
Update Team
Create Tag
Invite User
Create Custom Role
Update Custom Role
Create Global Router
Update Global Router
Update Incident
Send Template Message via Conversion Chats when New Incident Created in Zenduty
Use this flowCreate Contacts in Conversion Chats when New Incident Created in Zenduty
Use this flowUpdate Contacts in Conversion Chats when New Incident Created in Zenduty
Use this flowSend Template Message via Conversion Chats when New User Added in Zenduty
Use this flowCreate Contacts in Conversion Chats when New User Added in Zenduty
Use this flowUpdate Contacts in Conversion Chats when New User Added in Zenduty
Use this flowSend Template Message via Conversion Chats when Incident Is Updated in Zenduty
Use this flowCreate Contacts in Conversion Chats when Incident Is Updated in Zenduty
Use this flowUpdate Contacts in Conversion Chats when Incident Is Updated in Zenduty
Use this flowEverything you can automate between Conversion Chats and zenduty.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new incident is created in Zenduty.
Runs when a new team member is added to your Zenduty account.
Runs when an incident is acknowledged or resolved in Zenduty.
Action is the task that follows automatically within your Conversion Chats integrations.
Sends WhatsApp message using template.
Add the contact details into the database and can select the specific group to add contacts in conversion chats.
Update the contact details into the database and can select the specific group to add contacts in conversion chats.
Create a new incident in Zenduty to notify your team and start tracking the issue.
Creates a Team.
Update the name of an existing team.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Conversion Chats is a platform designed to enhance customer engagement and boost conversion rates through interactive WhatsApp chat solutions. It provides businesses with tools to create personalised chat experiences that can help convert WhatsApp visitors into customers, improve customer support, and increase overall sales.
Learn moreZenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
Learn moreSign up for a free viaSocket account, then authorize both your Conversion Chats and zenduty accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Conversion Chats and zenduty as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach zenduty. No coding required.
Yes. You can set up a workflow where Conversion Chats triggers actions in zenduty, and a separate workflow where zenduty triggers actions in Conversion Chats. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Conversion Chats and zenduty. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Conversion Chats and zenduty integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.