Integrations ConvertApi Freshservice
ConvertApi + Freshservice

Connect ConvertApi and Freshservice to Build Intelligent Automations

Choose a Trigger

ConvertApi

When this happens...

Choose an Action

Freshservice

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Enable Integrations or automations with these events of ConvertApi and Freshservice

Enable Integrations or automations with these events of ConvertApi and Freshservice

Actions

Get User Info

Get User Info

Retrieve ConvertAPI account details including email, API key, conversion usage, and account status.

Convert DOCX to PDF

Convert DOCX to PDF

Convert a publicly accessible DOCX file URL into a PDF and return the generated PDF download URL.

Convert PDF to JPG

Convert PDF to JPG

Convert a public PDF URL into JPG image(s) and return downloadable JPG file URL(s).

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for ConvertApi

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Frequently Asked Questions

How do I start an integration between ConvertApi and Freshservice?

To start, connect both your ConvertApi and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in ConvertApi triggers actions in Freshservice (or vice versa).

Can we customize how data from ConvertApi is recorded in Freshservice?

Absolutely. You can customize how ConvertApi data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ConvertApi and Freshservice?

The data sync between ConvertApi and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ConvertApi to Freshservice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ConvertApi and Freshservice?

Yes, you can set conditional logic to control the flow of data between ConvertApi and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ConvertApi

About ConvertApi

ConvertApi is a powerful online tool that provides a wide range of file conversion services. It allows users to convert various file formats such as documents, images, and PDFs with ease and efficiency. The platform is designed to handle complex conversion tasks, making it an ideal solution for businesses and individuals who need to convert files quickly and accurately.

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Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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