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Connect Copilot and MSG91

Integrate Copilot with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Copilot and MSG91.

When this happensTriggers

A trigger is an event that starts a workflow.

New Client

New Client

Trigger whenever any new client is created.

WhatsApp Delivery Report Arrives

WhatsApp Delivery Report Arrives

Runs when a new inbound or outbound WhatsApp delivery report arrives.

SMS Delivery Confirmation Arrives

SMS Delivery Confirmation Arrives

Runs when an SMS sent from your account receives a delivery confirmation.

New Voice Call

New Voice Call

Runs when a new outbound or inbound voice call is made or received.

RCS Delivery Report Received

RCS Delivery Report Received

Runs when a delivery report for an RCS message is received for messages sent or received.

OTP Sent

OTP Sent

Runs when an OTP is sent using MSG91's SendOTP service.

Do thisActions

Action is the task that follows automatically within your Copilot integrations.

Create Client

Create Client

Creates a new client.

Create Company

Create Company

Create a new company.

Create Message Channel

Create Message Channel

Create a new message channel.

Create Link

Create Link

Creates a link in a specified files channel.

Create Folder

Create Folder

Creates a new folder.

Create File

Create File

Creates a file in a specified files channel.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Integrations Copilot
Copilot + MSG91
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About Copilot

Create a client portal to combine messaging, payments, and other modules to offer clients a branded, streamlined experience.

Learn more
Integrations MSG91
MSG91 + Copilot
MSG91 logo

About MSG91

MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.

Learn more

Frequently Asked Questions

How do I connect Copilot and MSG91?

Sign up for a free viaSocket account, then authorize both your Copilot and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Copilot and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Copilot to MSG91?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Copilot triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in Copilot. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Copilot and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Copilot and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.