Connect Crisp and Kommo to Build Intelligent Automations

Choose a Trigger

Crisp

When this happens...

Choose an Action

Kommo

Automatically do this!

Ready to use Crisp and Kommo automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Company

New Company

Triggers when a new company is created.

New Contact

New Contact

Triggers when a new contact is created.

Task Updated

Task Updated

Triggers when task is updated.

Lead Responsible User Changed

Lead Responsible User Changed

Triggers when a Lead's responsible user is changed in your Kommo account.

Company Updated

Company Updated

Triggers when company is updated.

Contact Updated

Contact Updated

Triggers when contact is updated.

Do thisActions

Action is the task that follows automatically within your Crisp integrations.

Send Note Message

Send Note Message

Send a note message in a conversation.

Create Conversation

Create Conversation

Creates a conversation.

Change Conversation State

Change Conversation State

Update the state of a conversation.

Search for a Profile

Search for a Profile

Search Crisp people profile using an email address.

Add Segments to Conversation

Add Segments to Conversation

Add segments to a conversation.

Send Text Message

Send Text Message

Send a text message to a user.

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Step by step guides to integrate Crisp and Kommo

Frequently Asked Questions

How do I start an integration between Crisp and Kommo?

To start, connect both your Crisp and Kommo accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in Kommo (or vice versa).

Can we customize how data from Crisp is recorded in Kommo?

Absolutely. You can customize how Crisp data is recorded in Kommo. This includes choosing which data fields go into which fields of Kommo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crisp and Kommo?

The data sync between Crisp and Kommo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crisp to Kommo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crisp and Kommo?

Yes, you can set conditional logic to control the flow of data between Crisp and Kommo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crisp

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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Kommo

About Kommo

Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.

Learn More