Connect Crisp and SmartSurvey to Build Intelligent Automations

Choose a Trigger

Crisp

When this happens...

Choose an Action

SmartSurvey

Automatically do this!

Ready to use Crisp and SmartSurvey automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Response

New Response

Triggers when a survey has a new response.

Request a new Trigger for Crisp

Do thisActions

Action is the task that follows automatically within your Crisp integrations.

Send Note Message

Send Note Message

Send a note message in a conversation.

Create Conversation

Create Conversation

Creates a conversation.

Change Conversation State

Change Conversation State

Update the state of a conversation.

Search for a Profile

Search for a Profile

Search Crisp people profile using an email address.

Add Segments to Conversation

Add Segments to Conversation

Add segments to a conversation.

Send Text Message

Send Text Message

Send a text message to a user.

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
viaSocket
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Frequently Asked Questions

How do I start an integration between Crisp and SmartSurvey?

To start, connect both your Crisp and SmartSurvey accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in SmartSurvey (or vice versa).

Can we customize how data from Crisp is recorded in SmartSurvey?

Absolutely. You can customize how Crisp data is recorded in SmartSurvey. This includes choosing which data fields go into which fields of SmartSurvey, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crisp and SmartSurvey?

The data sync between Crisp and SmartSurvey typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crisp to SmartSurvey?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crisp and SmartSurvey?

Yes, you can set conditional logic to control the flow of data between Crisp and SmartSurvey. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crisp

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

Learn More
SmartSurvey

About SmartSurvey

SmartSurvey is an online survey tool that allows users to create, distribute, and analyze surveys easily. It provides a range of templates and customization options to gather valuable insights and feedback from respondents.

Learn More