Connect Crisp and WhatsApp to Build Intelligent Automations

Choose a Trigger

Crisp

When this happens...

Choose an Action

WhatsApp

Automatically do this!

Enable Integrations or automations with these events of Crisp and WhatsApp

Enable Integrations or automations with these events of Crisp and WhatsApp

Actions

Send Note Message

Send Note Message

Send a note message in a conversation.

Create Conversation

Create Conversation

Creates a conversation.

Change Conversation State

Change Conversation State

Update the state of a conversation.

Search for a Profile

Search for a Profile

Search Crisp people profile using an email address.

Add Segments to Conversation

Add Segments to Conversation

Add segments to a conversation.

Send Text Message

Send Text Message

Send a text message to a user.

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Frequently Asked Questions

How do I start an integration between Crisp and WhatsApp?

To start, connect both your Crisp and WhatsApp accounts to viaSocket. Once connected, you can set up a workflow where an event in Crisp triggers actions in WhatsApp (or vice versa).

Can we customize how data from Crisp is recorded in WhatsApp?

Absolutely. You can customize how Crisp data is recorded in WhatsApp. This includes choosing which data fields go into which fields of WhatsApp, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crisp and WhatsApp?

The data sync between Crisp and WhatsApp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crisp to WhatsApp?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crisp and WhatsApp?

Yes, you can set conditional logic to control the flow of data between Crisp and WhatsApp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crisp

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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WhatsApp

About WhatsApp

WhatsApp is a widely used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.

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