Connect Crystal Ball and call tools pcc to Build Intelligent Automations
Enable Integrations or automations with these events of Crystal Ball and call tools pcc
Enable Integrations or automations with these events of Crystal Ball and call tools pcc
Actions
List Annotations
List of all available Annotations in the cluster.
Create Annotation in Crystal Ball
Add an annotation in your account for an event.
Delete Annotation
Delete an annotation in your account for an event.
Change Annotation
Change an annotation in your account for an event.
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Frequently Asked Questions
To start, connect both your Crystal Ball and call tools pcc accounts to viaSocket. Once connected, you can set up a workflow where an event in Crystal Ball triggers actions in call tools pcc (or vice versa).
Absolutely. You can customize how Crystal Ball data is recorded in call tools pcc. This includes choosing which data fields go into which fields of call tools pcc, setting up custom formats, and filtering out unwanted information.
The data sync between Crystal Ball and call tools pcc typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Crystal Ball and call tools pcc. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Crystal Ball
Crystal Ball is a comprehensive business intelligence and analytics platform designed to provide insights and predictive analytics for businesses. It helps organizations make data-driven decisions by offering tools for data visualization, reporting, and forecasting.
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About call tools pcc
Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
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