Connect Crystal Ball and innoChat to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Crystal Ball
Choose an Action
Automatically do this!
Send Message
Get Chatbot Session Messages
Create Chatbot
Create URL Source
Get Chatbot Sessions
Fetch All Chatbots
Ready to use Crystal Ball and innoChat automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Message In Session
Runs when new session message
Do thisActions
Action is the task that follows automatically within your Crystal Ball integrations.
List Annotations
List of all available Annotations in the cluster.
Create Annotation in Crystal Ball
Add an annotation in your account for an event.
Delete Annotation
Delete an annotation in your account for an event.
Change Annotation
Change an annotation in your account for an event.
Send Message
Send text, get chatbot reply
Get Chatbot Session Messages
Retrieve session messages
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Frequently Asked Questions
To start, connect both your Crystal Ball and innoChat accounts to viaSocket. Once connected, you can set up a workflow where an event in Crystal Ball triggers actions in innoChat (or vice versa).
Absolutely. You can customize how Crystal Ball data is recorded in innoChat. This includes choosing which data fields go into which fields of innoChat, setting up custom formats, and filtering out unwanted information.
The data sync between Crystal Ball and innoChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Crystal Ball and innoChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Crystal Ball
Crystal Ball is a comprehensive business intelligence and analytics platform designed to provide insights and predictive analytics for businesses. It helps organizations make data-driven decisions by offering tools for data visualization, reporting, and forecasting.
Learn MoreAbout innoChat
INNOCHAT is a dynamic platform designed to enhance team communication and collaboration. It offers seamless messaging, file sharing, and project management features to streamline workflows and boost productivity.
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