Integrations Crystal Ball MyOperator
Crystal Ball + MyOperator

Connect Crystal Ball and MyOperator to Build Intelligent Automations

Choose a Trigger

Crystal Ball

When this happens...

Choose an Action

MyOperator

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Call Received

New Call Received

Triggered when a new call is received in MyOperator.

Request a new Trigger for Crystal Ball

Do thisActions

Action is the task that follows automatically within your Crystal Ball integrations.

List Annotations

List Annotations

List of all available Annotations in the cluster.

Create Annotation in Crystal Ball

Create Annotation in Crystal Ball

Add an annotation in your account for an event.

Delete Annotation

Delete Annotation

Delete an annotation in your account for an event.

Change Annotation

Change Annotation

Change an annotation in your account for an event.

Initiate user call

Initiate user call

Initiate call by user id.

Initiate Anonymous Call

Initiate Anonymous Call

Initiates anonymous Call by Agent number and caller number.

Request a new Action for Crystal Ball

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Frequently Asked Questions

How do I start an integration between Crystal Ball and MyOperator?

To start, connect both your Crystal Ball and MyOperator accounts to viaSocket. Once connected, you can set up a workflow where an event in Crystal Ball triggers actions in MyOperator (or vice versa).

Can we customize how data from Crystal Ball is recorded in MyOperator?

Absolutely. You can customize how Crystal Ball data is recorded in MyOperator. This includes choosing which data fields go into which fields of MyOperator, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Crystal Ball and MyOperator?

The data sync between Crystal Ball and MyOperator typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Crystal Ball to MyOperator?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Crystal Ball and MyOperator?

Yes, you can set conditional logic to control the flow of data between Crystal Ball and MyOperator. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Crystal Ball

About Crystal Ball

Crystal Ball is a comprehensive business intelligence and analytics platform designed to provide insights and predictive analytics for businesses. It helps organizations make data-driven decisions by offering tools for data visualization, reporting, and forecasting.

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MyOperator

About MyOperator

MyOperator is a cloud-based call management system designed to streamline and enhance business communication. It offers features such as call tracking, call recording, and virtual numbers to help businesses manage their customer interactions efficiently. With MyOperator, businesses can improve their customer support and ensure seamless communication with clients.

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