Crystal Ball

Crystal Ball

Zendesk Support

Zendesk Support

Create integrations between Crystal Ball and Zendesk Support

Actions and Triggers

When this happensTriggers

Crystal Ball

New Organization

Trigger when new ogranization created

Crystal Ball

New User

Triggers when a new user is created.

Crystal Ball

New Group

Triggers when a new group is created.

Crystal Ball

Updated Ticket

Triggers when an existing ticket is updated.

Crystal Ball

New View

Triggers when a new view is created.

Crystal Ball

New Ticket

Trigger when new ticket is created.

Do thisActions

Crystal Ball

List Annotations

List of all available Annotations in the cluster.

Crystal Ball

Create Annotation in Crystal Ball

Add an annotation in your account for an event.

Crystal Ball

Delete Annotation

Delete an annotation in your account for an event.

Crystal Ball

Change Annotation

Change an annotation in your account for an event.

Crystal Ball

Find a User

Finds an existing user by query

Crystal Ball

Find an Agent

Finds an existing Agent by query

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Frequently asked questions

  • Is there a limit to the number of apps I can integrate through viaSocket?
  • No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.
  • Can I automate complex multi-step workflows across thousands of apps with viaSocket?
  • Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.
  • Can I monitor the performance of integrations and troubleshoot issues?
  • Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.
  • How does viaSocket ensure the security of data exchanged between integrated apps?
  • Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.
Crystal Ball

About Crystal Ball

Crystal Ball is a comprehensive business intelligence and analytics platform designed to provide insights and predictive analytics for businesses. It helps organizations make data-driven decisions by offering tools for data visualization, reporting, and forecasting.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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