Integrate Customer.io with Bigin to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List campaigns in Customer when New Contact Created in Bigin
Create manual segment in Customer when New Contact Created in Bigin
Delete a segment in Customer when New Contact Created in Bigin
List campaigns in Customer when New Deal Is Created in Bigin
Create manual segment in Customer when New Deal Is Created in Bigin
Start from a real workflow other teams are already running.
Customer.io
When this happens...
Customer Events
Email Events
In-app Message Events
Push Events
SMS Events
Slack Events
Bigin
Automatically do this!
Create Contact
Update Contact
Update Company
Get Organization Details
Create Or Update Pipeline
Create Or Update Contact
Create Pipeline
List campaigns in Customer when New Contact Created in Bigin
Use this flowCreate manual segment in Customer when New Contact Created in Bigin
Use this flowDelete a segment in Customer when New Contact Created in Bigin
Use this flowList campaigns in Customer when New Deal Is Created in Bigin
Use this flowCreate manual segment in Customer when New Deal Is Created in Bigin
Use this flowDelete a segment in Customer when New Deal Is Created in Bigin
Use this flowCreate Contact in Bigin when Customer Events from Customer.io
Use this flowUpdate Contact in Bigin when Customer Events from Customer.io
Use this flowUpdate Company in Bigin when Customer Events from Customer.io
Use this flowGet Organization Details from Bigin when Customer Events from Customer.io
Use this flowEverything you can automate between Customer.io and Bigin.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when Events are performed on customer
Triggers when Events are performed on Email.
Triggers when Events are performed on messages.
Triggers when a push notification is drafted.
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.
Action is the task that follows automatically within your Customer.io integrations.
Returns a list of all of your collections, including the name and schema for each collection.
Create a manual segment with a name and a description. This request creates an empty segment
Delete a manual segment.
Adds a new contact to Bigin with name, contact details, address, owner, tags, and associated company.
Updates an existing contact in Bigin with the provided details.
Updates an existing company in Bigin with the provided details such as name, contact info, address, owner, and tags.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn moreBigin by Zoho CRM is a customer relationship management system tailored for small businesses to streamline sales, marketing, and customer service. Its intuitive pipeline management tracks opportunities across sales stages with customizable workflows.
Learn moreSign up for a free viaSocket account, then authorize both your Customer.io and Bigin accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Customer.io and Bigin as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Bigin. No coding required.
Yes. You can set up a workflow where Customer.io triggers actions in Bigin, and a separate workflow where Bigin triggers actions in Customer.io. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Customer.io and Bigin. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Customer.io and Bigin integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.