Connect Customer.io and Mastodon to Build Intelligent Automations
Choose a Trigger
When this happens...
Customer Events
Email Events
In-app Message Events
Push Events
SMS Events
Slack Events
Choose an Action
Automatically do this!
Delete Status
Post New Status
Search Post
Favourite a Status
Unfavourite Status
Reblog Status
Unreblog Status
Bookmark Status
Unbookmark Status
Mute Conversation
Unmute Conversation
Pin a Status
Unpin a Status
Update Status
Search Notification
Dismiss Notification
Create a List
Update List
Search List
Delete List
Ready to use Customer.io and Mastodon automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Customer Events
Triggers when Events are performed on customer
Email Events
Triggers when Events are performed on Email.
In-app Message Events
Triggers when Events are performed on messages.
Push Events
Triggers when a push notification is drafted.
SMS Events
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Slack Events
Triggers when a slack message is drafted, attempted, sent, clicked, failed or undelivered.
Do thisActions
Action is the task that follows automatically within your Customer.io integrations.
List campaigns
Returns a list of all of your collections, including the name and schema for each collection.
Create manual segment
Create a manual segment with a name and a description. This request creates an empty segment
Delete a segment
Delete a manual segment.
Delete Status
Removes one of your previously published posts (Toots) from your profile and timeline.
Post New Status
Publish a new status with text or media to Mastodon.
Search Post
Search a specific post by its Id.
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Frequently Asked Questions
To start, connect both your Customer.io and Mastodon accounts to viaSocket. Once connected, you can set up a workflow where an event in Customer.io triggers actions in Mastodon (or vice versa).
Absolutely. You can customize how Customer.io data is recorded in Mastodon. This includes choosing which data fields go into which fields of Mastodon, setting up custom formats, and filtering out unwanted information.
The data sync between Customer.io and Mastodon typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Customer.io and Mastodon. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Customer.io
Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
Learn MoreAbout Mastodon
Mastodon is a decentralized social media platform that allows users to create and join communities, share content, and engage in discussions. It offers a unique approach to social networking by providing a federated network where users can choose their own servers and have more control over their data and interactions.
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