Connect Customers.ai and Captions to Build Intelligent Automations

Choose a Trigger

Customers.ai

When this happens...

Choose an Action

Captions

Automatically do this!

Enable Integrations or automations with these events of Customers.ai and Captions

Enable Integrations or automations with these events of Customers.ai and Captions

Actions

Create Contact

Create Contact

Create a new contact in Customers.ai using phone or email, channel, optional name, and custom attributes.

Submit a video translation request

Submit a video translation request

Translates a video from one language to another

Request a new Action for Customers.ai

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Frequently Asked Questions

How do I start an integration between Customers.ai and Captions?

To start, connect both your Customers.ai and Captions accounts to viaSocket. Once connected, you can set up a workflow where an event in Customers.ai triggers actions in Captions (or vice versa).

Can we customize how data from Customers.ai is recorded in Captions?

Absolutely. You can customize how Customers.ai data is recorded in Captions. This includes choosing which data fields go into which fields of Captions, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Customers.ai and Captions?

The data sync between Customers.ai and Captions typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Customers.ai to Captions?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Customers.ai and Captions?

Yes, you can set conditional logic to control the flow of data between Customers.ai and Captions. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.