Connect Customers.ai and Helpwise to Build Intelligent Automations

Choose a Trigger

Customers.ai

When this happens...

Choose an Action

Helpwise

Automatically do this!

Enable Integrations or automations with these events of Customers.ai and Helpwise

Enable Integrations or automations with these events of Customers.ai and Helpwise

Actions

Create Contact

Create Contact

Create a new contact in Customers.ai using phone or email, channel, optional name, and custom attributes.

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Request a new Action for Customers.ai

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Frequently Asked Questions

How do I start an integration between Customers.ai and Helpwise?

To start, connect both your Customers.ai and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in Customers.ai triggers actions in Helpwise (or vice versa).

Can we customize how data from Customers.ai is recorded in Helpwise?

Absolutely. You can customize how Customers.ai data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Customers.ai and Helpwise?

The data sync between Customers.ai and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Customers.ai to Helpwise?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Customers.ai and Helpwise?

Yes, you can set conditional logic to control the flow of data between Customers.ai and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Customers.ai

About Customers.ai

Customers.ai is a lead-generating and outbound automation platform. Find who your customers are and contact them.

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Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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