
When this happens...

Automatically do this!
Find Shipment
Create Sales Invoice
Create new Item
Enable Integrations or automations with these events of Customers.ai and Microsoft Dynamics 365 Business Central
Create a new contact in Customers.ai using phone or email, channel, optional name, and custom attributes.
Get an existing shipment details.
Creates new sales invoice.
Creates new item

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To start, connect both your Customers.ai and Microsoft Dynamics 365 Business Central accounts to viaSocket. Once connected, you can set up a workflow where an event in Customers.ai triggers actions in Microsoft Dynamics 365 Business Central (or vice versa).
Absolutely. You can customize how Customers.ai data is recorded in Microsoft Dynamics 365 Business Central. This includes choosing which data fields go into which fields of Microsoft Dynamics 365 Business Central, setting up custom formats, and filtering out unwanted information.
The data sync between Customers.ai and Microsoft Dynamics 365 Business Central typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Customers.ai and Microsoft Dynamics 365 Business Central. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Customers.ai is a lead-generating and outbound automation platform. Find who your customers are and contact them.
Learn MoreMicrosoft Dynamics365 Business Central is a comprehensive ERP solution to manage finances, operations, sales, and customer service
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