Integrations Customers.ai SMSFactor
Customers.ai + SMSFactor

Connect Customers.ai and SMSFactor to Build Intelligent Automations

Choose a Trigger

Customers.ai

When this happens...

Choose an Action

SMSFactor

Automatically do this!

Enable Integrations or automations with these events of Customers.ai and SMSFactor

Enable Integrations or automations with these events of Customers.ai and SMSFactor

Actions

Create Contact

Create Contact

Create a new contact in Customers.ai using phone or email, channel, optional name, and custom attributes.

Send SMS

Send SMS

Send a text message to a recipient, with optional scheduling, sender name, message type, and custom SMS ID.

Retrieve Message History

Retrieve Message History

Returns SMS messages sent or received between specified start and end dates. Optional filters include destination number, message content, type (incoming/outgoing), country, and status; supports sorting and pagination.

Create SMS List

Create SMS List

Create a new SMS contact list and add one contact using the recipient's phone number.

Create SMS Template

Create SMS Template

Create a new reusable SMS template.

Create Account

Create Account

Create a new SMSFactor account or sub-account using the provided email, password, and optional profile details.

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Frequently Asked Questions

How do I start an integration between Customers.ai and SMSFactor?

To start, connect both your Customers.ai and SMSFactor accounts to viaSocket. Once connected, you can set up a workflow where an event in Customers.ai triggers actions in SMSFactor (or vice versa).

Can we customize how data from Customers.ai is recorded in SMSFactor?

Absolutely. You can customize how Customers.ai data is recorded in SMSFactor. This includes choosing which data fields go into which fields of SMSFactor, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Customers.ai and SMSFactor?

The data sync between Customers.ai and SMSFactor typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Customers.ai to SMSFactor?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Customers.ai and SMSFactor?

Yes, you can set conditional logic to control the flow of data between Customers.ai and SMSFactor. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.