Integrations Customers.ai switchboard
Customers.ai + switchboard

Connect Customers.ai and switchboard to Build Intelligent Automations

Choose a Trigger

Customers.ai

When this happens...

Choose an Action

switchboard

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Enable Integrations or automations with these events of Customers.ai and switchboard

Enable Integrations or automations with these events of Customers.ai and switchboard

Actions

Create Contact

Create Contact

Create a new contact in Customers.ai using phone or email, channel, optional name, and custom attributes.

Request a new Action for Customers.ai

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Frequently Asked Questions

How do I start an integration between Customers.ai and switchboard?

To start, connect both your Customers.ai and switchboard accounts to viaSocket. Once connected, you can set up a workflow where an event in Customers.ai triggers actions in switchboard (or vice versa).

Can we customize how data from Customers.ai is recorded in switchboard?

Absolutely. You can customize how Customers.ai data is recorded in switchboard. This includes choosing which data fields go into which fields of switchboard, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Customers.ai and switchboard?

The data sync between Customers.ai and switchboard typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Customers.ai to switchboard?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Customers.ai and switchboard?

Yes, you can set conditional logic to control the flow of data between Customers.ai and switchboard. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.