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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Transcript
Triggers when new transcript is ready.
Verified Transcript
Triggers when transcript is fully editor approved(verified).
Do thisActions
Action is the task that follows automatically within your Customers.ai integrations.
Create Contact
Create a new contact in Customers.ai using phone or email, channel, optional name, and custom attributes.
Create Folder
Creates a new folder in the Trint account to organize files.
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Frequently Asked Questions
To start, connect both your Customers.ai and Trint accounts to viaSocket. Once connected, you can set up a workflow where an event in Customers.ai triggers actions in Trint (or vice versa).
Absolutely. You can customize how Customers.ai data is recorded in Trint. This includes choosing which data fields go into which fields of Trint, setting up custom formats, and filtering out unwanted information.
The data sync between Customers.ai and Trint typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Customers.ai and Trint. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Customers.ai
Customers.ai is a lead-generating and outbound automation platform. Find who your customers are and contact them.
Learn MoreAbout Trint
Automate transcription and content management workflows with Trint, leveraging advanced speech-to-text technology to convert audio and video files into searchable, editable text.
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