Connect D-iD and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Knowledge Base
New Video Translation
New Animation
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Knowledge Base
Triggers When new Knowledge Base is created.
New Video Translation
Triggers When new Video Translation is created.
New Animation
Triggers When new animation is created.
New Organization
Trigger when new ogranization created
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Do thisActions
Action is the task that follows automatically within your D-iD integrations.
Create Consent
Creates a Consent.
Generate Video Translation
Generate a Video Translation
Delete Video Translate
Delete an Existing video translate.
Create Knowledge Base
Creates a Knowledge Base.
Create Document
Creates a Document.
Create Talk
Creates a Talk.
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Frequently Asked Questions
To start, connect both your D-iD and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in D-iD triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how D-iD data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between D-iD and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between D-iD and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About D-iD
D-iD is a cutting-edge platform specializing in AI-driven solutions for creating and managing digital identities. It offers advanced tools for generating realistic avatars and digital personas, enhancing user interaction and personalization in various applications.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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