IntegrationsDatabricksMedallia Agent Connect
Databricks + Medallia Agent Connect

Connect Databricks and Medallia Agent Connect to Build Intelligent Automations

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Databricks

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Frequently Asked Questions

How do I start an integration between Databricks and Medallia Agent Connect?

To start, connect both your Databricks and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Databricks triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from Databricks is recorded in Medallia Agent Connect?

Absolutely. You can customize how Databricks data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Databricks and Medallia Agent Connect?

The data sync between Databricks and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Databricks to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Databricks and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between Databricks and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Databricks

About Databricks

Databricks is a cloud-based data platform that provides a collaborative environment for data engineering, data science, and machine learning. It offers a unified analytics platform that simplifies data processing and enables organizations to build and deploy AI models at scale. With its powerful integration capabilities, Databricks allows teams to work together seamlessly, accelerating innovation and driving data-driven decision-making.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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