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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Customer Updated
Triggers when a customer's details are updated.
New Note on Ticket
Triggers when a new note is added to a ticket.
Ticket Assigned
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Ticket Unassigned
Do thisActions
Action is the task that follows automatically within your Databricks integrations.
Create Cluster
Creates a new Databricks cluster for processing tasks.
Create a Directory
Create a directory by a path.
Delete a Job
This action deletes a job by ID.
Create a Repo
Creates a repo in the workspace and links it to the remote Git repo specified.
Delete Repo
Delete a Repo
Create Customer
Creates a new customer
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Frequently Asked Questions
To start, connect both your Databricks and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Databricks triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how Databricks data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Databricks and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Databricks and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Databricks
Databricks is a cloud-based data platform that provides a collaborative environment for data engineering, data science, and machine learning. It offers a unified analytics platform that simplifies data processing and enables organizations to build and deploy AI models at scale. With its powerful integration capabilities, Databricks allows teams to work together seamlessly, accelerating innovation and driving data-driven decision-making.
Learn MoreAbout Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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