Connect Decision Vault and calltrackingmetrics to Build Intelligent Automations
Enable Integrations or automations with these events of Decision Vault and calltrackingmetrics
Enable Integrations or automations with these events of Decision Vault and calltrackingmetrics
Actions
Search Matter
Pull information for a given matter (by id).
PreCreate Matter
Action creates a new matter and returns an invite link to send to the client.
Get Contacts for Matter
Pull contacts for a given matter (by id).
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Frequently Asked Questions
To start, connect both your Decision Vault and calltrackingmetrics accounts to viaSocket. Once connected, you can set up a workflow where an event in Decision Vault triggers actions in calltrackingmetrics (or vice versa).
Absolutely. You can customize how Decision Vault data is recorded in calltrackingmetrics. This includes choosing which data fields go into which fields of calltrackingmetrics, setting up custom formats, and filtering out unwanted information.
The data sync between Decision Vault and calltrackingmetrics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Decision Vault and calltrackingmetrics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Decision Vault
DecisionVault is a comprehensive platform designed to streamline and enhance decision-making processes for businesses and organizations. It offers tools and features that facilitate data-driven decisions, collaboration, and strategic planning.
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About calltrackingmetrics
CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center.
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