Integrate Delighted with Affinda to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Upload a Document for Parsing to Affinda when New Response in Delighted
Create a Collection in Affinda when New Response in Delighted
Create a Workspace in Affinda when New Response in Delighted
Create a New Organization in Affinda when New Response in Delighted
Update a Workspace in Affinda when New Response in Delighted
Start from a real workflow other teams are already running.
Delighted
When this happens...
New Response
New Unsubscribe
Affinda
Automatically do this!
Upload a Document for Parsing
Create a Collection
Create a Workspace
Create a New Organization
Update a Workspace
Update an Organization
Delete a Collection
Update a Collection
Delete an Organization
Delete a Workspace
Upload a Document for Parsing to Affinda when New Response in Delighted
Use this flowCreate a Collection in Affinda when New Response in Delighted
Use this flowCreate a Workspace in Affinda when New Response in Delighted
Use this flowCreate a New Organization in Affinda when New Response in Delighted
Use this flowUpdate a Workspace in Affinda when New Response in Delighted
Use this flowUpdate an Organization in Affinda when New Response in Delighted
Use this flowDelete a Collection in Affinda when New Response in Delighted
Use this flowUpdate a Collection in Affinda when New Response in Delighted
Use this flowDelete an Organization in Affinda when New Response in Delighted
Use this flowDelete a Workspace in Affinda when New Response in Delighted
Use this flowEverything you can automate between Delighted and Affinda.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new response is received in this delighted project
Triggers when a person unsubscribes from delighted account
Triggers when a document get validated
When a document get rejected
Action is the task that follows automatically within your Delighted integrations.
Provides your account metrics for a specific project.
Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.
Retrieve the current Autopilot configuration for for the designated distribution platform.
find a person by email or phone number. Optionally creates a person if none is found.
Add a person to your unsubscribe list.
Send Email Platform Survey

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
Learn moreAffinda is an AI-powered Document Parsing solution provider for the automation of high-volume document workflow including emails, contracts, invoices, forms, financial statements, and more.
Learn moreSign up for a free viaSocket account, then authorize both your Delighted and Affinda accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Delighted and Affinda as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Affinda. No coding required.
Yes. You can set up a workflow where Delighted triggers actions in Affinda, and a separate workflow where Affinda triggers actions in Delighted. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Delighted and Affinda. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Delighted and Affinda integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.