
When this happens...
New Response
New Unsubscribe

Automatically do this!
Create Project
Create a Message
Create Document
Create To-Do
Create Campfire Message
Create Card
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new response is received in this delighted project
Triggers when a person unsubscribes from delighted account
Trigger when any activity happens in a basecamp.
Trigger when a new message is created in a basecamp.
Trigger when a new schedule entry is created in a basecamp.
Trigger when a new todo is created in a basecamp.
Action is the task that follows automatically within your Delighted integrations.
Provides your account metrics for a specific project.
Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.
Retrieve the current Autopilot configuration for for the designated distribution platform.
find a person by email or phone number. Optionally creates a person if none is found.
Add a person to your unsubscribe list.
Send Email Platform Survey

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Delighted and Basecamp accounts to viaSocket. Once connected, you can set up a workflow where an event in Delighted triggers actions in Basecamp (or vice versa).
Absolutely. You can customize how Delighted data is recorded in Basecamp . This includes choosing which data fields go into which fields of Basecamp , setting up custom formats, and filtering out unwanted information.
The data sync between Delighted and Basecamp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Delighted and Basecamp . For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
Learn MoreBasecamp lets you manage your projects all on one page, is super fast, and keeps you up to date in real-time.
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