
When this happens...
New Response
New Unsubscribe

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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new response is received in this delighted project
Triggers when a person unsubscribes from delighted account
Action is the task that follows automatically within your Delighted integrations.
Provides your account metrics for a specific project.
Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.
Retrieve the current Autopilot configuration for for the designated distribution platform.
find a person by email or phone number. Optionally creates a person if none is found.
Add a person to your unsubscribe list.
Send Email Platform Survey

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Delighted and Fireberry accounts to viaSocket. Once connected, you can set up a workflow where an event in Delighted triggers actions in Fireberry (or vice versa).
Absolutely. You can customize how Delighted data is recorded in Fireberry. This includes choosing which data fields go into which fields of Fireberry, setting up custom formats, and filtering out unwanted information.
The data sync between Delighted and Fireberry typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Delighted and Fireberry. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
Learn MoreFireberry is a dynamic platform designed to enhance your marketing strategies with innovative tools and solutions. It offers a suite of features that help businesses optimize their marketing campaigns, track performance, and engage with their audience effectively.
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