Connect Delighted and Kommo to Build Intelligent Automations

Choose a Trigger

Delighted

When this happens...

Choose an Action

Kommo

Automatically do this!

Ready to use Delighted and Kommo automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Response

New Response

Triggers when a new response is received in this delighted project

New Unsubscribe

New Unsubscribe

Triggers when a person unsubscribes from delighted account

New Company

New Company

Triggers when a new company is created.

New Contact

New Contact

Triggers when a new contact is created.

Task Updated

Task Updated

Triggers when task is updated.

Lead Responsible User Changed

Lead Responsible User Changed

Triggers when a Lead's responsible user is changed in your Kommo account.

Do thisActions

Action is the task that follows automatically within your Delighted integrations.

Get Response Metrics

Get Response Metrics

Provides your account metrics for a specific project.

List people in Autopilot

List people in Autopilot

Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.

Getting Autopilot configuration

Getting Autopilot configuration

Retrieve the current Autopilot configuration for for the designated distribution platform.

Find a person

Find a person

find a person by email or phone number. Optionally creates a person if none is found.

Unsubscribe Person

Unsubscribe Person

Add a person to your unsubscribe list.

Send Email Survey

Send Email Survey

Send Email Platform Survey

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Step by step guides to integrate Delighted and Kommo

Frequently Asked Questions

How do I start an integration between Delighted and Kommo?

To start, connect both your Delighted and Kommo accounts to viaSocket. Once connected, you can set up a workflow where an event in Delighted triggers actions in Kommo (or vice versa).

Can we customize how data from Delighted is recorded in Kommo?

Absolutely. You can customize how Delighted data is recorded in Kommo. This includes choosing which data fields go into which fields of Kommo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Delighted and Kommo?

The data sync between Delighted and Kommo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Delighted to Kommo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Delighted and Kommo?

Yes, you can set conditional logic to control the flow of data between Delighted and Kommo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Delighted

About Delighted

Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.

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Kommo

About Kommo

Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.

Learn More