Integrate Delighted with Mux to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Assets in Mux when New Response in Delighted
Create a Playback ID in Mux when New Response in Delighted
Create a Transcription Vocabulary in Mux when New Response in Delighted
Delete Transcription Vocabulary from Mux when New Response in Delighted
Update Transcription Vocabulary in Mux when New Response in Delighted
Start from a real workflow other teams are already running.
Delighted
When this happens...
New Response
New Unsubscribe
Mux
Automatically do this!
Create Assets
Create a Playback ID
Create a Transcription Vocabulary
Delete Transcription Vocabulary
Update Transcription Vocabulary
Delete Asset
Update Asset
Delete Playback ID
Create New Direct Upload URL
Create Asset Track
Create Assets in Mux when New Response in Delighted
Use this flowCreate a Playback ID in Mux when New Response in Delighted
Use this flowCreate a Transcription Vocabulary in Mux when New Response in Delighted
Use this flowDelete Transcription Vocabulary from Mux when New Response in Delighted
Use this flowUpdate Transcription Vocabulary in Mux when New Response in Delighted
Use this flowDelete Asset from Mux when New Response in Delighted
Use this flowUpdate Asset in Mux when New Response in Delighted
Use this flowDelete Playback ID from Mux when New Response in Delighted
Use this flowCreate New Direct Upload URL in Mux when New Response in Delighted
Use this flowCreate Asset Track in Mux when New Response in Delighted
Use this flowEverything you can automate between Delighted and Mux.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new response is received in this delighted project
Triggers when a person unsubscribes from delighted account
Triggered when a new assets created.
Triggered when the Transcription Vocablaries Created.
Action is the task that follows automatically within your Delighted integrations.
Provides your account metrics for a specific project.
Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.
Retrieve the current Autopilot configuration for for the designated distribution platform.
find a person by email or phone number. Optionally creates a person if none is found.
Add a person to your unsubscribe list.
Send Email Platform Survey

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
Learn moreMux is a powerful platform designed to provide video infrastructure for developers. It offers tools and APIs to help developers build high-quality video experiences, including video streaming, hosting, and analytics. Mux simplifies the process of integrating video into applications, making it easier for developers to deliver seamless video content to their users.
Learn moreSign up for a free viaSocket account, then authorize both your Delighted and Mux accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Delighted and Mux as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Mux. No coding required.
Yes. You can set up a workflow where Delighted triggers actions in Mux, and a separate workflow where Mux triggers actions in Delighted. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Delighted and Mux. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Delighted and Mux integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.