Connect Delighted and Salesmate to Build Intelligent Automations

Choose a Trigger

Delighted

When this happens...

Choose an Action

Salesmate

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Response

New Response

Triggers when a new response is received in this delighted project

New Unsubscribe

New Unsubscribe

Triggers when a person unsubscribes from delighted account

Request a new Trigger for Delighted

Do thisActions

Action is the task that follows automatically within your Delighted integrations.

Get Response Metrics

Get Response Metrics

Provides your account metrics for a specific project.

List people in Autopilot

List people in Autopilot

Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.

Getting Autopilot configuration

Getting Autopilot configuration

Retrieve the current Autopilot configuration for for the designated distribution platform.

Find a person

Find a person

find a person by email or phone number. Optionally creates a person if none is found.

Unsubscribe Person

Unsubscribe Person

Add a person to your unsubscribe list.

Send Email Survey

Send Email Survey

Send Email Platform Survey

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Frequently Asked Questions

How do I start an integration between Delighted and Salesmate?

To start, connect both your Delighted and Salesmate accounts to viaSocket. Once connected, you can set up a workflow where an event in Delighted triggers actions in Salesmate (or vice versa).

Can we customize how data from Delighted is recorded in Salesmate?

Absolutely. You can customize how Delighted data is recorded in Salesmate. This includes choosing which data fields go into which fields of Salesmate, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Delighted and Salesmate?

The data sync between Delighted and Salesmate typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Delighted to Salesmate?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Delighted and Salesmate?

Yes, you can set conditional logic to control the flow of data between Delighted and Salesmate. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Delighted

About Delighted

Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.

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Salesmate

About Salesmate

Salesmate is a comprehensive CRM platform designed to streamline sales processes, enhance customer relationships, and boost team productivity. It offers a range of features including contact management, sales automation, and analytics to help businesses manage their sales pipeline effectively.

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