Connect Delighted and Screendesk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Response
New Unsubscribe
Choose an Action
Automatically do this!
- Request a new Action for Screendesk
Enable Integrations or automations with these events of Delighted and Screendesk
Enable Integrations or automations with these events of Delighted and Screendesk
Triggers
New Response
Triggers when a new response is received in this delighted project
New Unsubscribe
Triggers when a person unsubscribes from delighted account
Actions
Get Response Metrics
Provides your account metrics for a specific project.
List people in Autopilot
Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.
Getting Autopilot configuration
Retrieve the current Autopilot configuration for for the designated distribution platform.
Find a person
find a person by email or phone number. Optionally creates a person if none is found.
Unsubscribe Person
Add a person to your unsubscribe list.
Send Email Survey
Send Email Platform Survey
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Frequently Asked Questions
To start, connect both your Delighted and Screendesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Delighted triggers actions in Screendesk (or vice versa).
Absolutely. You can customize how Delighted data is recorded in Screendesk. This includes choosing which data fields go into which fields of Screendesk, setting up custom formats, and filtering out unwanted information.
The data sync between Delighted and Screendesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Delighted and Screendesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Delighted
Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
Learn MoreAbout Screendesk
Screendesk is a platform designed to streamline customer support and helpdesk operations, providing tools for efficient ticket management, customer interaction, and support analytics.
Learn More
