Integrate Delighted with Teamwork Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Customer in Teamwork Desk when New Response in Delighted
Assign Ticket in Teamwork Desk when New Response in Delighted
Link tasks to ticket in Teamwork Desk when New Response in Delighted
Unassign Ticket in Teamwork Desk when New Response in Delighted
Update Customer in Teamwork-desk when New Response in Delighted
Start from a real workflow other teams are already running.
Delighted
When this happens...
New Response
New Unsubscribe
Teamwork Desk
Automatically do this!
Create Customer
Assign Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Update Ticket
Create a Ticket
Create Customer in Teamwork Desk when New Response in Delighted
Use this flowAssign Ticket in Teamwork Desk when New Response in Delighted
Use this flowLink tasks to ticket in Teamwork Desk when New Response in Delighted
Use this flowUnassign Ticket in Teamwork Desk when New Response in Delighted
Use this flowUpdate Customer in Teamwork-desk when New Response in Delighted
Use this flowUpdate Ticket in Teamwork Desk when New Response in Delighted
Use this flowCreate a Ticket in Teamwork Desk when New Response in Delighted
Use this flowCreate Customer in Teamwork Desk when New Unsubscribe in Delighted
Use this flowAssign Ticket in Teamwork Desk when New Unsubscribe in Delighted
Use this flowLink tasks to ticket in Teamwork Desk when New Unsubscribe in Delighted
Use this flowEverything you can automate between Delighted and Teamwork Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new response is received in this delighted project
Triggers when a person unsubscribes from delighted account
Triggers when a new ticket is created.
Triggers when a new customer is added.
Triggers when a customer's details are updated.
Triggers when a new note is added to a ticket.
Action is the task that follows automatically within your Delighted integrations.
Provides your account metrics for a specific project.
Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.
Retrieve the current Autopilot configuration for for the designated distribution platform.
find a person by email or phone number. Optionally creates a person if none is found.
Add a person to your unsubscribe list.
Send Email Platform Survey

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
Learn moreTeamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreSign up for a free viaSocket account, then authorize both your Delighted and Teamwork Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Delighted and Teamwork Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork Desk. No coding required.
Yes. You can set up a workflow where Delighted triggers actions in Teamwork Desk, and a separate workflow where Teamwork Desk triggers actions in Delighted. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Delighted and Teamwork Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Delighted and Teamwork Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.