Connect Delighted and Zendesk Support
Integrate Delighted with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List All Tickets from Zendesk Support when New Response in Delighted
Add Comment to Ticket in Zendesk Support when New Response in Delighted
Add Tags to Ticket in Zendesk Support when New Response in Delighted
Create Or Update Organization in Zendesk Support when New Response in Delighted
Create or Update Customer in Zendesk Support when New Response in Delighted
Popular Delighted + Zendesk Support flows
Start from a real workflow other teams are already running.
Choose a trigger
Delighted
When this happens...
New Response
New Unsubscribe
Choose an action
Zendesk Support
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Support Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
List All Tickets from Zendesk Support when New Response in Delighted
Use this flowAdd Comment to Ticket in Zendesk Support when New Response in Delighted
Use this flowAdd Tags to Ticket in Zendesk Support when New Response in Delighted
Use this flowCreate Or Update Organization in Zendesk Support when New Response in Delighted
Use this flowCreate or Update Customer in Zendesk Support when New Response in Delighted
Use this flowRemove Tags From Ticket in Zendesk Support when New Response in Delighted
Use this flowUpdate Ticket in Zendesk Support when New Response in Delighted
Use this flowCreate Support Ticket in Zendesk Support when New Response in Delighted
Use this flowFind Latest Ticket Comment in Zendesk Support when New Response in Delighted
Use this flowList Ticket Comments from Zendesk Support when New Response in Delighted
Use this flowSupported Triggers & Actions
Everything you can automate between Delighted and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
New Response
Triggers when a new response is received in this delighted project
New Unsubscribe
Triggers when a person unsubscribes from delighted account
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
New Group Is Created
Runs when new group is created
Do thisActions
Action is the task that follows automatically within your Delighted integrations.
Get Response Metrics
Provides your account metrics for a specific project.
List people in Autopilot
Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.
Getting Autopilot configuration
Retrieve the current Autopilot configuration for for the designated distribution platform.
Find a person
find a person by email or phone number. Optionally creates a person if none is found.
Unsubscribe Person
Add a person to your unsubscribe list.
Send Email Survey
Send Email Platform Survey
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Delighted
Delighted is a customer feedback platform that helps businesses gather and analyze customer satisfaction data through surveys and other feedback mechanisms.
Learn moreSimilar apps
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Delighted and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Delighted and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where Delighted triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in Delighted. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Delighted and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Delighted and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
