Connect Desk-Net and Freshservice to Build Intelligent Automations
Enable Integrations or automations with these events of Desk-Net and Freshservice
Enable Integrations or automations with these events of Desk-Net and Freshservice
Actions
Get all Users
Get list of all users within the organization.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
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Frequently Asked Questions
To start, connect both your Desk-Net and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Desk-Net triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how Desk-Net data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between Desk-Net and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Desk-Net and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Desk-Net
Desk-Net is a comprehensive editorial management tool designed to streamline the planning, coordination, and execution of content across various media platforms. It offers features such as task management, calendar scheduling, and team collaboration to enhance productivity and ensure timely delivery of content.
Learn MoreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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