Connect Desk-Net and helpspace to Build Intelligent Automations

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helpspace

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Frequently Asked Questions

How do I start an integration between Desk-Net and helpspace?

To start, connect both your Desk-Net and helpspace accounts to viaSocket. Once connected, you can set up a workflow where an event in Desk-Net triggers actions in helpspace (or vice versa).

Can we customize how data from Desk-Net is recorded in helpspace?

Absolutely. You can customize how Desk-Net data is recorded in helpspace. This includes choosing which data fields go into which fields of helpspace, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Desk-Net and helpspace?

The data sync between Desk-Net and helpspace typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Desk-Net to helpspace?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Desk-Net and helpspace?

Yes, you can set conditional logic to control the flow of data between Desk-Net and helpspace. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Desk-Net

About Desk-Net

Desk-Net is a comprehensive editorial management tool designed to streamline the planning, coordination, and execution of content across various media platforms. It offers features such as task management, calendar scheduling, and team collaboration to enhance productivity and ensure timely delivery of content.

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helpspace

About helpspace

HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.

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