Triggers when new incidents are created.
Triggers when new incidents are acknowledged.
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Triggers when an incident is escalated.
Get list of all users within the organization.
Get all the details of an existing user.
Retrives all audit trail records.
List existing Business Services.
List all existing incidents.
List Incident Workflow Actions.
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