Connect deskdirector and Nucleus One to Build Intelligent Automations
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Frequently Asked Questions
To start, connect both your deskdirector and Nucleus One accounts to viaSocket. Once connected, you can set up a workflow where an event in deskdirector triggers actions in Nucleus One (or vice versa).
Absolutely. You can customize how deskdirector data is recorded in Nucleus One. This includes choosing which data fields go into which fields of Nucleus One, setting up custom formats, and filtering out unwanted information.
The data sync between deskdirector and Nucleus One typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between deskdirector and Nucleus One. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About deskdirector
DeskDirector provides top customer success platform for MSPs that provides customizable client and tech portals, centralized communication, smart tickets, automations and more.
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About Nucleus One
Nucleus One is cloud-based business process management (BPM), designed to easily manage projects, tasks, documents and processes.
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