Connect deskdirector and Ryver to Build Intelligent Automations
Enable Integrations or automations with these events of deskdirector and Ryver
Enable Integrations or automations with these events of deskdirector and Ryver
Triggers
New Team
Triggered when a new room is created.
New Posts
Fetch posts created in a selected team (workroom), forum, or user stream since the specified time.
Actions
Send Chat Message
Send a message to a team (workroom), forum, or user in Ryver.
Create Team
Create a new Ryver team (workroom) with name, nickname, description, security setting, avatar and active status.
Upload File
Attach a file (URL or text) as a post to a Team (workroom), Forum, or User in Ryver.
Create Post
Create a post in Ryver to a forum, team (workroom), or user feed with an optional subject and body.
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Frequently Asked Questions
To start, connect both your deskdirector and Ryver accounts to viaSocket. Once connected, you can set up a workflow where an event in deskdirector triggers actions in Ryver (or vice versa).
Absolutely. You can customize how deskdirector data is recorded in Ryver. This includes choosing which data fields go into which fields of Ryver, setting up custom formats, and filtering out unwanted information.
The data sync between deskdirector and Ryver typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between deskdirector and Ryver. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About deskdirector
DeskDirector provides top customer success platform for MSPs that provides customizable client and tech portals, centralized communication, smart tickets, automations and more.
Learn MoreAbout Ryver
Ryver organizes all your collaboration in one app with team chat, task management, and voice and video calls.
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