Connect Desklog.io and CallRail to Build Intelligent Automations

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Desklog.io

When this happens...

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CallRail

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Inbound Call Arrives

Inbound Call Arrives

Runs when inbound call arrives

Text Message Sent

Text Message Sent

Runs when text message is sent

Outbound Call Ends

Outbound Call Ends

Runs when outbound call ends.

Call Routing Completed

Call Routing Completed

Runs when Call Routing is Completed.

Call Modified

Call Modified

Runs when a call is modified.

Text Message Received

Text Message Received

Runs when text message is received.

Do thisActions

Action is the task that follows automatically within your Desklog.io integrations.

Create Task

Create Task

Creates a new task in Desklog.io.

Update Task

Update Task

Updates an existing task in Desklog.io.

Create Project

Create Project

Creates a Project.

Create Client

Create Client

Creates a Client.

Create Tag

Create Tag

Creates a Tag.

Update Tag

Update Tag

Update an existing tag.

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Frequently Asked Questions

How do I start an integration between Desklog.io and CallRail?

To start, connect both your Desklog.io and CallRail accounts to viaSocket. Once connected, you can set up a workflow where an event in Desklog.io triggers actions in CallRail (or vice versa).

Can we customize how data from Desklog.io is recorded in CallRail?

Absolutely. You can customize how Desklog.io data is recorded in CallRail. This includes choosing which data fields go into which fields of CallRail, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Desklog.io and CallRail?

The data sync between Desklog.io and CallRail typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Desklog.io to CallRail?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Desklog.io and CallRail?

Yes, you can set conditional logic to control the flow of data between Desklog.io and CallRail. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Desklog.io

About Desklog.io

Desklog.io is a comprehensive project management and time tracking software designed to enhance productivity and streamline workflow processes. It offers features such as task management, employee monitoring, and automated timesheets, making it an ideal solution for businesses looking to optimize their project management and team collaboration efforts.

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CallRail

About CallRail

CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.

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