IntegrationsDeskproBasecamp
Deskpro + Basecamp

Connect Deskpro and Basecamp to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

Basecamp

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

New Activity

New Activity

Trigger when any activity happens in a basecamp.

New Message

New Message

Trigger when a new message is created in a basecamp.

Do thisActions

Action is the task that follows automatically within your Deskpro integrations.

Create Brand

Create Brand

Create a Breand in Deskpro

Create Project

Create Project

Creates a new project.

Create a Message

Create a Message

Creates a new message in a message board.

Create Document

Create Document

Creates a new document in a folder.

Create To-Do

Create To-Do

Creates a new to-do in a to-do list.

Create Campfire Message

Create Campfire Message

Creates a campfire message.

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Frequently Asked Questions

How do I start an integration between Deskpro and Basecamp ?

To start, connect both your Deskpro and Basecamp accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Basecamp (or vice versa).

Can we customize how data from Deskpro is recorded in Basecamp ?

Absolutely. You can customize how Deskpro data is recorded in Basecamp . This includes choosing which data fields go into which fields of Basecamp , setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and Basecamp ?

The data sync between Deskpro and Basecamp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to Basecamp ?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and Basecamp ?

Yes, you can set conditional logic to control the flow of data between Deskpro and Basecamp . For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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Basecamp

About Basecamp

Basecamp lets you manage your projects all on one page, is super fast, and keeps you up to date in real-time.

Learn More