Connect Deskpro and Green Api
Integrate Deskpro with Green Api to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Deskpro + Green Api flows
Start from a real workflow other teams are already running.
Choose a trigger
Deskpro
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an action
Green Api
Automatically do this!
Send Message
Create Group
Send File By URL
Send Location
Send Contact
Get Contact Info
Send Message via Green API when New Organization in Deskpro
Use this flowCreate Group in Green API when New Organization in Deskpro
Use this flowSend File By URL via Green API when New Organization in Deskpro
Use this flowSend Location in Green-api when New Organization in Deskpro
Use this flowSend Contact in Green-api when New Organization in Deskpro
Use this flowGet Contact Info in Green-api when New Organization in Deskpro
Use this flowSend Message via Green API when New Person Added in Deskpro
Use this flowCreate Group in Green API when New Person Added in Deskpro
Use this flowSend File By URL via Green API when New Person Added in Deskpro
Use this flowSend Location in Green-api when New Person Added in Deskpro
Use this flowSupported Triggers & Actions
Everything you can automate between Deskpro and Green Api.
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Find Ticket
Retrieve tickets from Deskpro using a query string.
Find Organization
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add Message to Ticket
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Green Api
Green Api is a platform that provides tools and services for developers to integrate and manage APIs efficiently. It offers a range of features to streamline API development, testing, and deployment, making it easier for developers to build robust applications.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Deskpro and Green Api accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Deskpro and Green Api as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Green Api. No coding required.
Yes. You can set up a workflow where Deskpro triggers actions in Green Api, and a separate workflow where Green Api triggers actions in Deskpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Deskpro and Green Api. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Deskpro and Green Api integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
