Connect Deskpro and Green Api to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
Send Message
Create Group
Send File By URL
Send Location
Send Contact
Get Contact Info
Ready to use Deskpro and Green Api automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Send Message
Sends a new message through Green Api.
Create Group
Create a new group.
Send File By URL
Send a file by URL (PDF, JPG, PNG, etc.)
Send Location
Send a location message to a WhatsApp chat or group.
Send Contact
Send a contact
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Frequently Asked Questions
To start, connect both your Deskpro and Green Api accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in Green Api (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in Green Api. This includes choosing which data fields go into which fields of Green Api, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and Green Api typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and Green Api. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Green Api
Green Api is a platform that provides tools and services for developers to integrate and manage APIs efficiently. It offers a range of features to streamline API development, testing, and deployment, making it easier for developers to build robust applications.
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