Integrations Deskpro gust for accelerators
Deskpro + gust for accelerators

Connect Deskpro and gust for accelerators to Build Intelligent Automations

Choose a Trigger

Deskpro

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Choose an Action

gust for accelerators

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Enable Integrations or automations with these events of Deskpro and gust for accelerators

Enable Integrations or automations with these events of Deskpro and gust for accelerators

Triggers

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Actions

Create Brand

Create Brand

Create a Breand in Deskpro

Create Ticket

Create Ticket

Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

Create Organization

Create Organization

Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.

Find Ticket

Find Ticket

Retrieve tickets from Deskpro using a query string.

Find Organization

Find Organization

Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.

Add Message to Ticket

Add Message to Ticket

Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.

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Frequently Asked Questions

How do I start an integration between Deskpro and gust for accelerators?

To start, connect both your Deskpro and gust for accelerators accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in gust for accelerators (or vice versa).

Can we customize how data from Deskpro is recorded in gust for accelerators?

Absolutely. You can customize how Deskpro data is recorded in gust for accelerators. This includes choosing which data fields go into which fields of gust for accelerators, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and gust for accelerators?

The data sync between Deskpro and gust for accelerators typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to gust for accelerators?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and gust for accelerators?

Yes, you can set conditional logic to control the flow of data between Deskpro and gust for accelerators. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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gust for accelerators

About gust for accelerators

Gust is the world’s largest network connecting the early stage ecosystem, with tools for founders, accelerators, and investment organizations to create or find promising startups.

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